Human Resources (HR) practitioners are faced with an ever-increasing challenge for many employers in Canada: absenteeism caused by mental health issues are becoming more prevalent, many of which are more commonly referred to as ‘workplace stress’.
Morneau Shappel one of the largest organizations in Canada for employee benefits and HR support complete a survey annually to gage where human resources are heading for the next year in Canada. The identification of these trends can allow an HR professional to address or better yet head off potential issues within their own workplace. Frequently, third party providers develop programming based on the key points identified in these surveys which an HR professional can access.
Key priorities identified in the survey as trends in HR for 2018:
- 47% of the respondents indicated health (physical or mental) of their workforce was a top priority for them this year.
- In dealing with mental health, HR leaders saw a lack of knowledge on the part of managers (58%), lack of knowledge on the part of employees (55%), and stigma (55%) as their top challenges.
- Almost two-thirds (65%) saw better training for their managers as a key strategy for improving disability management.
(Human Resource Trends for 2018)
There is a lack of knowledge for both managers and employees and the stigma attached to a ‘label’ of mental health concerns are trends that the HR industry needs to address.
A movement within the industry is currently encouraging better training for managers to identify and respond to workplace mental health issues and provide support to employees thus reducing time-loss. The amount of time-loss attributed to mental health issues can be difficult to quantify and is likely under-estimated as many of these absences are not officially reported due the stigma attached.
So, what are HR leaders doing to address these concerns and trends?
As with many chronic conditions you never get good results by addressing the symptoms; you must address the underlying causes.
Developing programs to increase engagement in the workplace and build a strong inclusive culture are key to reducing stress and thus absenteeism.
“Nearlytwo-thirds(63%) of employers believe that work culture is the main difference between organizations/ groups with high absenteeism versus organizations/groups with low absenteeism (type of work performed is second with 33%)”.
(Workplace Mental Health Priorities: 2016 )
There has been a lot of emphasis in the HR industry to build positive work environments, ensure a work/life balance is maintained and educate managers to be able to identify signs of workplace stressors. A strong HR professional will be integrating these trends into their workplace. I have been attempting to address these trends regularly in my work. It will be interesting to see if next year’s survey indicates an improvement in this area.
Click on the links below for the related articles:
Human Resource Trends for 2018
Workplace Mental Health Priorities 2016